PRIVACY POLICY

Introduction This Privacy Policy describes the practices and policies for the protection of personal data of users visiting the website www.vako.com.tr, which is operated by VA-KO VAGON CONTAINER MAK. MÜH. PROJ. SAN. VE TİC. AŞ (“VAKO A.Ş.”). VAKO A.Ş. attaches great importance to protecting the privacy of users and therefore takes the necessary measures under the Personal Data Protection Law (KVKK).

Personal Data Collected When you visit our website, the following types of personal data may be collected:

Contact Information: Information such as name, surname, e-mail address, telephone number.

Usage Data: Information on how you use our website, such as your IP address, browser type, operating system, and page view statistics.

Cookies: Information collected through cookies. You can visit our page for detailed information on the use of cookies.

  1. Purposes of Processing Personal Data Collected personal data may be processed for the following purposes:

Managing our website and improving user experience.

Responding to user requests and providing customer service.

Monitoring and improving the performance of our website.

Compliance with legislation and fulfilling legal obligations.

  1. Sharing of Personal Data Your personal data may be shared with third parties only in the following cases:

With authorized public institutions and organizations in accordance with the relevant legal legislation.

With service providers with whom we cooperate to improve the operation and service quality of our website (for example, analytics service providers).

In other cases where user consent is obtained.

  1. Storage Period of Personal Data Collected personal data will be stored for the period required by the purpose of processing and will be destroyed in accordance with the legislation at the end of this period.
  2. Protection of Personal Data VAKO A.Ş. takes the necessary technical and administrative measures to protect your personal data. It uses the most up-to-date security protocols to protect your data against unauthorized access, loss, theft or misuse.
  3. User Rights Within the scope of the KVKK, users have the following rights:

To learn whether personal data is being processed.

To learn the purpose of processing their personal data and whether it is being used for this purpose.

To request correction of their personal data if it is processed incompletely or incorrectly.

To request deletion or destruction of their personal data.

To request notification of third parties to whom the data has been transferred.

To object to the emergence of a result against you due to the analysis of the processed data exclusively through automated systems.

To request compensation for damages in the event of damage to the protection of your personal data.

  1. Transfer of Personal Data Abroad

Transfer of personal data abroad is carried out in line with the legitimate interests of the data controller and provided that it does not harm the fundamental rights and freedoms of the relevant person. Your personal data may be transferred abroad for the following purposes:

a. E-Mail and Business Process Management:

If the servers of our suppliers that provide office productivity tools, data processing and cloud-based collaboration services that we use for e-mail, document creation, data editing, presentation development and business reporting purposes are located abroad, your personal data may be transferred to these servers abroad within the scope of this Disclosure Statement. This transaction is carried out based on the legal reason that “data processing is mandatory for the legitimate interests of the data controller”.

b. Cloud and Server Services:

If the servers of our suppliers from whom we provide cloud platform, application and software development, database and server service, infrastructure, hosting, maintenance and development services for the execution of database and operation processes are located abroad, your personal data may be transferred to these servers abroad. If this transfer is made, it will be done by taking the necessary measures within the scope of the KVKK.

c. Marketing and Analysis Services:

If the servers of our suppliers that provide software and digital solutions that we use for marketing, data analysis studies and reporting are located abroad, your personal data (name, surname, contact information, shopping information, location data, etc.) may be transferred abroad within the scope of legitimate interests.

d. Social Media Services:

For the management of requests received via social media and participation in various organizations, if the servers of our social media service suppliers are located abroad, your personal data may be transferred.

e. Technical Support Services:

If the servers of our suppliers from whom we receive technical support services in order to resolve technical problems experienced in mobile applications etc. and other systems and to improve user experience are located abroad, your personal data processed within the scope of this Information Text may be transferred abroad.

To get detailed information about the transfer of your personal data abroad and to submit your applications, please contact us at kvkk@vako.com.tr